Published: Jan 11, 2024

securing healthcare patients’ data & devices

Synapxe partnered with NCS and Menlo Security to replace the Healthcare Virtual Browser (HVB). This has enhanced the Public Healthcare users' internet access by improving user experience and providing better performance. Users are now able to securely access critical applications while safeguarding their devices from harmful websites and web-based applications. Synapxe successfully transitioned with NCS’ and Menlo Security’ help, from its existing provider to the new solution, and achieved Synapxe's goals within a two-week timeframe.

The challenge:

Synapxe manages the cybersecurity across the various healthcare groups operating Singapore's multiple public hospitals and polyclinics. With the evolving threat landscape, they required an improved web isolation solution.

The solution:

NCS and Menlo Security collaborated to replace the previous HVB to meet the Public Healthcare’s stringent requirements and enhance the users browsing experience. The new HVB was successfully deployed across all public healthcare sectors within 11 days, which is significantly faster than the typical 3-month timeframe. This rapid implementation allows Synapxe to continue safeguarding our national healthcare ecosystem with heightened efficiency and an improved user experience.

The impact:

Public Healthcare users have reported a substantial enhancement in their web browsing experience. The new HVB has also enabled Public Healthcare to scale the surfing capacity based on usage.

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