Published: May 09, 2022

making user journey seamless

Pandemic safety measures needed to be extended to the maritime sector in Singapore, to provide shore-based workers with the same protection as they’d be given in land-based roles. NCS worked with the maritime authority to design and quickly deploy SmartEntry@sea for shore-based personnel to check-in and check-out, extending the digital check-in system and contact tracing to seafarers.

The challenge:

Every 2-3 minutes, a ship arrives or leaves Singapore – and every one of them requires shore-based personnel to carry out essential work onboard. Chandlering, bunkering, repairs and maintenance, surveys and inspections; it’s all critical to keeping the port open and supply chains flowing. In order to manage the risks of keeping so many people in contact with so many ships during a pandemic, a smart entry app is needed to be adapted to protect this fluid, complex workforce.

The solution:

NCS partnered with the Maritime and Port Authority of Singapore (MPA) to design, develop and commission SmartEntry@Sea– an integrated solution extending Singapore’s smart entry digital check-in system to the maritime sector.

Snapshot of capabilities:

  • UX/UI Design
  • Mobile App Development

The impact:

Fast, flexible thinking and dynamic development helped deliver a solution in an extraordinarily short timeframe under pandemic conditions. SmartEntry@SEA now enables all maritime stakeholders and users to comply with the robust, seamless and user-centric processes.

Share this article on:

# 1
Busiest transshipment port in the world
2.5 weeks
Turn around

explore more

Chart your career

Discover how you can chart your career and elevate your skills

Learn more

Jobs at NCS

Find available positions and join our multi-talented team.

Learn More

Talent Programme

Find out how you can advance your career in NCS.

Learn more

what are you looking for?

Contact Us

You can drop us a call or email

6556 8000
We endeavour to respond to your email as soon as possible. When sending in an enquiry, please fill your contact details and indicate the request purpose for our follow-up.

Thank you for your enquiry! We'll get back to you as soon we can.

Thank you for your interest.