Published: May 09, 2022
making user journey seamless
Pandemic safety measures needed to be extended to the maritime sector in Singapore, to provide shore-based workers with the same protection as they’d be given in land-based roles. NCS worked with the maritime authority to design and quickly deploy SmartEntry@sea for shore-based personnel to check-in and check-out, extending the digital check-in system and contact tracing to seafarers.
Every 2-3 minutes, a ship arrives or leaves Singapore – and every one of them requires shore-based personnel to carry out essential work onboard. Chandlering, bunkering, repairs and maintenance, surveys and inspections; it’s all critical to keeping the port open and supply chains flowing. In order to manage the risks of keeping so many people in contact with so many ships during a pandemic, a smart entry app is needed to be adapted to protect this fluid, complex workforce.
NCS partnered with the Maritime and Port Authority of Singapore (MPA) to design, develop and commission SmartEntry@Sea– an integrated solution extending Singapore’s smart entry digital check-in system to the maritime sector.
Snapshot of capabilities:
- UX/UI Design
- Mobile App Development
Fast, flexible thinking and dynamic development helped deliver a solution in an extraordinarily short timeframe under pandemic conditions. SmartEntry@SEA now enables all maritime stakeholders and users to comply with the robust, seamless and user-centric processes.