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Published: Nov 03, 2025

Building a smarter, scalable payment ecosystem for global growth


Key takeaways

  • Reduced operating costs and redirected resources to support digital growth for tens of millions of merchants.
  • Enabled more than 200 payment methods, from digital wallets to online banking, by simplifying workflows and accelerating global expansion.
  • Improved customer experience through the implementation of smart automation, resulting in enhanced billing accuracy and seamless digital payments across more than 200 countries.

NCS strengthened the client’s digital payment ecosystem to support global expansion by enhancing scalability, efficiency, and cross-border capabilities. Building on existing infrastructure, we introduced smart automation and optimisation to improve transaction processing, billing accuracy, and user experience across diverse markets. The solution enabled seamless payments in over 200 countries, supported more than 200 payment methods, and reduced operating costs, allowing resources to be reinvested in the digital growth of tens of millions of merchants worldwide, including SMEs.

The challenge

Our client needed more efficient and scalable systems to support its expanding global digital wallet ecosystem, enhance cross-border operations, and ensure secure, seamless fund transfers at high transaction volumes.

The solution

NCS enhanced the client’s digital payment ecosystem by building on the existing payment infrastructure. Smart automation and optimisation supported the client’s ability to better serve overseas customers, accelerating global expansion while ensuring cost efficiency.

Snapshot of capabilities

  • Onboarded overseas customers with cross-border mobile payment solutions.
  • Enabled smart backend processes for seamless transactions and billing.
  • Enhanced digital wallet technology for faster, intuitive, and accessible user experiences.

The impact

The client unlocked significant operational gains across their global business, including:

  • Improved cost efficiency by reducing operating costs and redirecting resources to support digital growth for tens of millions of merchants, including small and medium-sized enterprises (SMEs).
  • Implemented smart automation and improved billing accuracy, delivering seamless digital payments across more than 200 countries while enhancing the customer experience.
  • Accelerated global expansion with simplified workflows and support for over 200 payment methods, from digital wallets to online banking.

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