Published: Oct 17, 2025
Sunshine.AI: driving delivery excellence inside and out
Enterprises today face unprecedented delivery pressures. Client expectations are rising, solution architectures are becoming more complex, and teams are expected to move at speed without compromising on security, compliance, or resilience. Add to that, traditional delivery models are struggling to keep up:
- Manual coding slows down development cycles.
- IT operations remain largely reactive, addressing issues only after they occur.
- Knowledge workers spend hours on repetitive administrative tasks that add little strategic value.
The result? Eroded project margins, delayed time-to-market, and less capacity for innovation.
To tackle this head-on, NCS developed Sunshine.AI. It is a modular AI toolchain, not an add-on, but part of the NCS Intelligentisation approach: designed to embed intelligence at the core of your business through development, operations, and productivity. By doing so, it transforms delivery excellence from the inside out.
Key takeaways
- 30% faster development with Sunshine.Coder automating code generation, testing, and debt prevention.
- 40% fewer IT incident escalations using Sunshine.Operations for proactive monitoring and self-healing.
- 2+ hours saved per employee each week through Sunshine.Productivity’s AI-powered summarisation and knowledge retrieval.
- Adopted across NCS: 75% of delivery teams use Coder, 80% of ops workloads run on Operations, 85% of staff use Productivity.
Why Sunshine.AI?
The AI tools marketplace is crowded with standalone coding assistants, IT operations platforms, and knowledge management systems. Many of these tools perform well in isolation, but very few are designed to work seamlessly across the entire enterprise delivery lifecycle. Even fewer can meet the strict requirements of regulated, security-conscious organisations.
What is Sunshine.AI?
Sunshine.AI is a set of AI-powered tools created by NCS to help organisations work faster, fix problems earlier, and reduce repetitive tasks. It’s not a single app, it’s a collection of three products that work together across software development, IT operations, and everyday office work.
The goal is simple: to make delivery smoother, quicker, and more reliable.
Faster, cleaner code with Sunshine.Coder
Writing software typically requires a significant amount of time because developers often repeat the same tasks repeatedly. Sunshine.Coder helps speed up development by approximately 30% by automating these routine tasks. It can:
• Write and translate code automatically.
• Create test scripts to verify the code quality.
• Spot and fix issues before they become bigger problems.
This means developers spend more time on new ideas and less time on routine coding.
Prevent IT issues before they happen with Sunshine.Operations
Most IT teams spend their time fixing problems after they’ve already disrupted services. Sunshine.Operations helps cut incident escalations by about 40% by spotting issues early and fixing them automatically. It can:
• Detect unusual behaviour in systems.
• Sort and prioritise problems so the right ones are fixed first.
• Run “self-healing” tasks that repair issues without human input.
This makes IT services more reliable and less stressful for the teams running them.
Sunshine.Productivity saves valuable time for knowledge workers
Office workers spend hours every week searching for information, summarising notes, or managing documents. Sunshine.Productivity saves employees more than 2 hours each week. It can:
• Summarise meetings, emails, or long documents.
• Store and manage documents securely.
• Quickly find the correct information in context.
A version of Sunshine.Productivity now supports 13,000 NCS staff by providing instant access to company knowledge, policies, and case studies. It’s like having an intelligent assistant on demand.
Already proven at scale
Sunshine.AI isn’t just a concept; it’s already widely used inside NCS.
• 3 in 4 delivery teams use Sunshine.Coder.
• 4 in 5 IT operations workloads run on Sunshine.Operations.
• Nearly 9 in 10 employees use Sunshine.Productivity to save time.
This broad adoption means NCS is already delivering faster and with greater resilience, and these benefits extend directly to our clients.
What makes Sunshine.AI different
There are plenty of AI tools in the market, but Sunshine.AI stands out for these reasons:
Figure 1: Trending AI tools for code generation in 2025 (Pragmatic Coders, 2025)
In today’s fast-moving business world, speed and reliability matter. Sunshine.AI helps organisations deliver projects faster, reduce IT problems, and save employees hours of routine work every week. By embedding AI across development, operations, and everyday productivity, it turns delivery from a bottleneck into a competitive advantage.
References
Pragmatic Coders. (17 July, 2025). Best AI Tools for Coding in 2025: 6 Tools Worth Your Time. Retrieved from Pragmatic Coders: https://www.pragmaticcoders.com/resources/ai-developer-tools
NCS. (8 July, 2025). Faster, better, more consistent software development powered by AI. Retrieved from NCS: https://www.ncs.co/en-sg/impact-insights/intelligentisation/accelerators-and-tools/faster-better-more-consistent-software-development-powered-by-ai/
NCS. (8 July, 2025). Everyday productivity, powered by AI. Retrieved from NCS: https://www.ncs.co/en-sg/impact-insights/intelligentisation/accelerators-and-tools/everyday-productivity-powered-by-ai/
NCS. (30 June, 2025). AI-powered IT that resolves more, escalates less. Retrieved from NCS: https://www.ncs.co/en-sg/impact-insights/intelligentisation/accelerators-and-tools/ai-powered-it-that-resolves-more-escalates-less/