Published: Jul 08, 2025

Beyond automation: AI that acts with purpose

Agentic AI marks a shift from basic automation to intelligent autonomy. It enables AI systems to sense, reason, act and adapt continuously without human prompting at every step.

NCS’s Agentic AI accelerators empower organisations to embed decision-making intelligence directly into their operations, making it possible to automate and resolve complex customer queries, optimise critical workflows and adapt in real time to fast-changing conditions.
 
This is where AI stops being a tool and becomes a trusted partner in delivering better business results.

 

NCS AgentCanvas is a platform that empowers users with any technical background to rapidly create and deploy custom Agentic AI solutions. End users can effortlessly translate business needs into functional, deployment-ready AI systems, while developers benefit from streamlined integration with frameworks like NVIDIA Blueprints and NVIDIA NIM, eliminating repetitive setup and enabling rapid iteration. NCS AgentCanvas bridges the gap between technical and non-technical stakeholders, boosting productivity and shortening the path from concept to impactful AI solutions that drive real business value.

Agentic AI only delivers lasting value when its technical blocks map cleanly to business responsibilities. NCS AgentCanvas is designed with four interlocking layers: Domain, IT, Intelligence and Safety. Together, they create intelligent systems capable of acting autonomously while staying fully governed and aligned to your needs. 

This layered approach ensures that Agentic AI systems built with AgentCanvas work technically and deliver business-ready solutions that are secure, compliant and built to evolve with your organisation’s goals.
 

Challenge

A traffic operations centre staff faced thousands of real-time alerts daily, each requiring manual verification and cross-referencing across disparate systems to identify true emergencies. To ensure public safety isn’t compromised, they needed an efficient system that could integrate various information sources, streamline operations and accelerate decision-making processes. 

Solution

Leveraging Agentic AI, NCS developed a transport management solution that operates across three core functions: Observing, planning and acting. It evaluates multi-sensor, multi-modal data, follows established standard operating procedures to plan appropriate responses and leverages systems to send timely alerts to relevant stakeholders.

Outcome

With intelligent detection and automated incident validation, our Agentic AI solution streamlined processes and reduced operator fatigue. It helped transform operations from reactive monitoring to proactive management. Traffic operators can now focus on strategic oversight rather than manual verification, enabling faster emergency response times and improved urban safety outcomes.