Edward shares how NCS develops Sunshine.AI - a suite of NCS' AI products and platforms—tested internally and deployed with clients across healthcare, education, transport, and public safety.
Key takeaways
- Dual engine: upgrade the ship (existing operations) + launch speedboats (AI-native teams)
- Pragnition Labs ships production-ready products in days/weeks vs months
- Sunshine.core provides AI Cockpit for real-time agent monitoring and cost visibility
- Sunshine.builder enables non-engineers to build AI prototypes with enterprise-vetted components
- ChilliClaw offers task-based security and integration within existing workflows
- 95% of AI pilots fail due to unoptimised costs, unclear governance, and unchanged processes
