Through team discussions, client meetings, and emceeing events, I have learnt to communicate clearly, tailor my message to different audiences, and present ideas effectively. Public speaking was not something I expected to gain in a technical role, but it has been invaluable for both my professional and personal growth. At the same time, I have also sought real-world cybersecurity experience to complement my academic background, and NCS provided exactly that — sharpening both my skills and professional maturity.

As a former NCS intern, I gained hands-on experience with real-world infrastructure operations, which built my technical skills and understanding of internal processes—giving me a strong foundation for the Fusion Programme and my current role as an Infrastructure Engineer. Many see Infrastructure Engineers as just system fixers, but the role is rooted in innovation and problem-solving — building new solutions, automating processes, and proactively preventing problems before they arise. Furthermore, to support my growth, NCS provides learning credits and a range of resources, enabling me to earn various industry-recognised certifications. The Fusion Programme is a great launchpad for diploma graduates, offering strong support and professional mentorship.

Working at NCS has reshaped my view of software engineering—from focusing solely on coding and designing architecture to recognising the importance of effective client and user communication. Beyond the expected technical tasks, I learned how to proactively detect system issues, interpret logs and metrics, and take swift action to minimise downtime and user impact. Amid the steep learning curve, I am especially grateful for the opportunities that NCS offers to connect us with senior leaders and colleagues. As junior professionals, we often face uncertainty about our career direction or feel overwhelmed, making the mentorship and insights from seasoned professionals incredibly valuable and reassuring.

One of my most impactful experiences was being involved in a large-scale annual configuration change across multiple organisations. I took full ownership of the process, which ultimately led to a smooth and successful delivery. While the technical aspects were rewarding, I also realised that soft skills are just as important in this role. As developers, we regularly engage with vendors to gather requirements and feedback, making clear communication and collaboration essential. What truly motivates me, though, is the purpose behind the work. I find meaning in the work I do—supporting systems that directly impact communities in need.

As an Ops Support Executive, I’m constantly encouraged to explore new technologies and adapt to users’ evolving needs, guided by experienced mentors who support my growth. I’ve strengthened my communication skills and honed my troubleshooting expertise through real-world scenarios. What I value most about NCS is its culture of adventure and continuous learning. I’m grateful for the opportunity to gain industry certifications and hands-on experience, which allow me to apply what I learn in class directly to my daily tasks—making every lesson relevant, practical, and impactful.

NCS is the very first company I joined after graduating from university. Like many fresh graduates, I came in with only classroom knowledge and expected to focus mainly on applying my technical coding skills. But beyond that, I have developed a well-rounded set of skills that go far beyond coding. Through hands-on experience, I’ve built up confidence in problem-solving, making informed decisions, communicating effectively, managing projects and people, leading teams, sharing knowledge and thinking analytically—all while managing time efficiently. Looking back, I would say it’s been an incredibly rewarding journey of both professional and personal growth.

Unlike the stereotype of isolated software engineers, we regularly engage with users to clarify requirements and deliver effective solutions. This environment has been instrumental in my personal and professional growth. The company actively supports development through both training and challenging projects that encourage exploration and a strong sense of ownership. With an interest in machine learning, and beyond access to our internal learning platform, my team has supported me in attending external courses like the AWS Practitioner certification as well. Overall, I believe the Nucleus program offers a well-designed training path that effectively bridges the transition from academia to the professional world.

As a Software Engineer, I help make extraordinary things happen by building and maintaining systems that support vital public services. In one of my projects, I designed a new batch processing framework that improved the efficiency and clarity of transaction processing—enhancing internal workflows and ultimately delivering better service to the public. It is deeply fulfilling to know that the technical solutions I develop have a real and meaningful impact on the lives of Singaporeans. This sense of purpose aligns closely with NCS’s core belief of Ownership, which underscores the importance of accountability, trust, and excellence in our work —delivering high-quality solutions while fostering strong and collaborative relationships with clients.

The Nucleus Programme provided hands-on project experience and dedicated mentorship, helping me build confidence in engaging with both technical teams and stakeholders. Through this, I developed the ability to bridge technical implementation with business needs—sharpening my communication and critical thinking skills to contribute more strategically across cross-functional teams. Building on that foundation, NCS has continued to support my growth by enabling me to deepen my expertise in software architecture and agile practices through targeted learning modules and professional certifications.

Exposure to diverse projects and tech stacks at NCS has shaped my adaptability—enabling me to learn quickly, adjust to new environments, and respond effectively to shifting requirements, all of which are essential in fast-paced development work. Aspiring to be a well-rounded developer, I have had the opportunity to work across both backend and frontend tasks, from API development and database integration to UI implementation and user interaction handling. In addition, gaining familiarity with quality assurance practices has strengthened my ability to write more reliable, testable code. This end-to-end exposure has accelerated my technical growth and boosted my confidence as a software engineer.

At NCS, I developed the ability to advise clients and user queries, and to better understand project’s business logic to better troubleshoot and solve problems. It is never a boring journey for me. Every day, there is always something to learn. The Nucleus programme offers a unique opportunity to fast-track my tech career through structured development, real-world projects, and mentorship within a leading digital services firm.

At NCS, I have learned to take on various tasks with confidence — quickly learning new ways to approach the new tasks, adapting to different situations and communicating effectively with my team. I truly value the collaborative spirit here, supporting one another and tackling challenges together. What makes the experience even more rewarding is the team environment: amazing tech leads who are always willing to share their knowledge, and fun co-workers who make every project enjoyable. If you’re looking for a challenge while being part of a team that supports each other — this is the place to be.

At NCS, I’ve grown both technically and personally—from deploying and refreshing network infrastructure to developing communication skills I never expected to gain as someone naturally quiet. A memorable project pushed me out of my comfort zone, working with unfamiliar technology and relying on research, teamwork, and guidance from my RO to deliver results. What stands out most is the supportive culture and spirit of unity, where peers and leads are always ready to help. Through the Nucleus Programme, I’ve had opportunities to explore new technologies and continuously expand my knowledge—making every challenge a chance to grow.

Coming from a non-IT background with a degree in Mechanical Engineering, I took a leap of faith to join the IT industry through the Nucleus Programme . The programme  is not just about switching industries but providing comprehensive training and guidance to ease the transition from student to professional. Since joining, I have grown tremendously and now serve as a Tech Lead for one of NCS’s technology products. Every day presents a learning opportunity, especially when facing unfamiliar challenges. But what keeps me motivated is knowing that my work—directly or indirectly—contributes to advancing technology in Singapore.