Client name:

ITEC Group

Services involved:

Dynamics 365 Business Central, NCS Payfocus

Industry:

Health care

Published: Jul 09, 2024

NCS Australia replaced ITEC’s legacy payroll solution with Payfocus and provides ongoing managed payroll services


The challenge

For over 25 years, ITEC Group Australia has been providing support and resources to people within the community. They provide programs relating to health, disabilities, child safety, families, mental health and more. Itec has been working on many siloed systems and accordingly, visibility of activity across the organisation is difficult to ascertain.

They have embarked on a program to move to the Microsoft platform, including Business Central and various Power Platform products.  The most critical component in the short term was the payroll.   The current payroll was expensive to run and was not providing consistency or accuracy.  Much manual intervention was required.   The old Payroll was due for annual renewal.

The solution:

The NCS PayFocus was selected to replace the existing payroll. As staff is in short supply Dialog was appointed to implement a payroll specific to the requirements of the ITEC Group and then to maintain and run the payroll on behalf of ITEC. The project was completed within three weeks.

The impact:

ITEC was no longer dependent on an outdated and legacy payroll team, was able to get a solution specific to their needs.


Share this article on:

Technology partners

Acronis unifies data protection and cybersecurity, delivering cyber protection that solves safety, accessibility, privacy, authenticity, and security (SAPAS) challenges. Acronis offers antivirus, backup, disaster recovery, endpoint protection management solutions, and award-winning AI-based anti-malware and blockchain-based data authentication technologies through service provider and IT professional deployment models. These solutions protect data, applications, and systems in any environment.

Contact us

If you're ready to make extraordinary happen, get in touch today.

what are you looking for?

Contact Us

You can drop us a call or email

6556 8000
We endeavour to respond to your email as soon as possible. When sending in an enquiry, please fill your contact details and indicate the request purpose for our follow-up.

Thank you for your enquiry! We'll get back to you as soon we can.

Thank you for your interest.