Client name:

Large vendor in retail industry

Services involved:

Cloud migration, group hosting


Retail industry

Published: May 09, 2024

Cloud migration and group hosting services for retail

Our team was engaged by a large vendor in the retail industry to improve scalability and reduce costs across its network by moving from their current on-premises hosting environment to strategic cloud environments.

The challenge

Our client wanted to improve scalability and reduce costs by moving their applications and data from their current on-premises hosting environment to strategic cloud environments. They needed to migrate all their workloads from ageing on-premises hosting environments to enable them to exit their current data centre.

The solution:

Our client established a hybrid team that included NCS Australia team members, internal staff and other vendors to blend internal knowledge and consultancy expertise. The team included 16 NCS Australia team members embedded with the 54-member program team. We provided program management, leadership and architectural oversight across application analysis, rationalisation and identification of migration candidates, Total Cost Optimisation estimation and Cloud platform selection, and infrastructure design, provisioning and initial validation.

Our team also led application data migration and cutover coordination and management. We implemented our TRACKR solution which tracked all aspects of application migration lifecycle, facilitating enterprise collaboration in managing the application portfolio data for migration. We established an enterprise containers platform across multiple public clouds, and an end-to-end private cloud for hosting, VDI, file services, data protection, cloud management platform, and service integration. 

We provided a network/firewall rules analysis, operational readiness testing and coordinated documentation, automation for infrastructure and database provisioning in private and public clouds, cloud services catalogue development in ServiceNow, and also coordinated legacy infra decommission.

The impact:

We successfully assisted in the complex infrastructure design to support our retail client. This included a very large application portfolio at different levels of support, ownership and documentation.

We helped establish standard patterns and practices that utilised the strengths of the individual cloud platform. These were then automated through standardised CI / CD pipelines and automated lifecycle management processes.

Working with many workstreams in a complex environment, we ensured the right solution was delivered for the best possible Return on Investment (ROI) and business benefits.

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