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clear the path to competitive advantage in FSI

To stay competitive in an evolving financial sector, you need to innovate faster, manage costs and remain compliant. Our adaptive approach gives you the power to do just that – while reinventing technology services from the inside out.

For the challengers in the sector

We partner with those who won’t settle. The innovators. The businesses that want to push what’s possible in financial services. We’re here no matter how complex, fast or ambitious you want to go.

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Banking and lending

Make customer experiences your strategic advantage through award-winning apps, efficient operations and streamlined risk and compliance management.
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Superannuation and wealth

Create exceptional, personalised member experiences that make planning for the future simple and engaging – while managing compliance and risk effortlessly.
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Insurance

Create memorable moments for your policyholders, streamline operations and make managing risk and compliance simple.
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Accelerating innovation. Navigating regulation.

Caught between the pressure of meeting increasing customer expectations and navigating regulatory demands? Our adaptive approach helps make compliance simpler and pave your path to innovation.

Discover the NCS difference

As true partners, we show up when the pressure’s on. We match your ambition, move fast and bring you solutions based on your customers and your culture – creating meaningful value for both.

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End-customer focus

Everything we do starts and ends with your customer – their needs, goals and experiences.

Adaptive approaches

Balancing scale and genuine care that allows you to define and deliver value on your terms. It’s a true partnership, not a one-size-fits-all approach.
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Adaptive outcomes

Flexible commercial models that create quality and value-driven outcomes with real-world practicality and usability.

Adaptive thinking

We focus on your culture, not ours. We understand your needs and what will bring you long-term value.

Want to unleash your potential?

Every pressure your sector faces is an opportunity to get ahead of the competition. We build technology solutions that turn the tough challenges into your competitive advantage.

Accelerate growth through CX

Uncover gaps, friction points and opportunities, and transform experiences through human-centered design and a customer-first approach.

Scale your impact with GenAI

Harness the power of AI and GenAI data platforms to improve operations and CX, and manage costs.

Protect what matters, seamlessly

Make risk and compliance more affordable, efficient and effective by building security and data privacy into everything you do.

Be powered by precision

Unearth efficiencies and productivity gains, and implement tailored tech solutions to realise your goals.

The industry challengers we’ve partnered with

Discover how we’ve helped businesses like yours turn challenges into their competitive edge.

Multi award-winning Hostplus mobile app redevelopment

Financial Services
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Transforming banking with data: The Mutual Bank and NCS drive innovation

Financial Services
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UniSuper's award-winning mobile app attributed to human-centred design

Financial Services
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Wrapped Insurance

Financial Services
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Financial Sector Insights
10 mins read
Articles

How COBA banks can compete on customer experience without a big bank budget

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10 mins read
Articles

Industry leader insights from the 2025 Financial Services Summit

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10 mins read
White Paper

the AI gambit: accelerate with digital resilience

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10 mins read
White Paper

Customer Owned Banking: M&A Readiness Quiz + Migration Manifesto

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Meet our financial sector experts

If you’re interested to know more about our expertise, speak to the team.

Shailesh Panday

Financial Services Industry Lead

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Shailesh Panday

Financial Services Industry Lead

Shailesh Panday is NCS Australia’s Financial Services Industry (FSI) Lead and is responsible for leading the NCS business across Banking, Insurance, Superannuation, Wealth, and other FS segments across Australia.

Shailesh brings more than 30 years of experience in IT services across strategy and transformation, business development, client relationship management, strategic sourcing and large managed services, and outsourcing relationships, having spent much of this time working with FSI clients in Australia.

Shailesh joined the NCS team in 2022 and has a demonstrated track record of driving growth and client outcomes at some of our biggest FSI clients. With a strong background in strategic sales leadership and senior stakeholder management, he excels in building long-term relationships and delivering tailored solutions to meet clients' evolving needs.

Shailesh holds an MBA from the Indian Institute of Management (IIM), Calcutta, and a Bachelor's degree in Electronics Engineering from the Indian Institute of Technology (IIT), BHU, Varanasi.

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Andrew Carr

Financial Services and Insurance Segment Lead (VIC)

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Andrew Carr

Financial Services and Insurance Segment Lead (VIC)

how we can help

With more data available than ever before, we help businesses turn it into a true competitive advantage. Leveraging on our end-to-end tech expertise, we can build more efficient operations for your organisation for a better customer experience and engagement.

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Industries

Explore our thinking and services that help to shape various industries through technology.

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Jobs at NCS

Find available positions and join our multi-talented team.

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Talent Programme

Find out how you can advance your career in NCS.

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what are you looking for?

Contact Us

You can drop us a call or email

6556 8000
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