Published: Jul 07, 2025
Major Australian developer partners with NCS in multimillion-dollar technology services partnership
A leading Australian-based property development and management group is partnering with NCS in a multimillion-dollar technology services partnership across three years, with our team providing always-on management support for their IT systems as they innovate and modernise operations.
The developer, which has been integral in creating some of Australia’s most notable and unique residential and commercial precincts for more than a generation, is continuing to evolve with imaginative approaches to look beyond what’s possible today.
At NCS, our approach is different. We work closely with our client to consider how they can leverage innovative tech – including technologies such as Gen AI, digital twins and machine learning – to assist on their modernisation journey.
NCS is managing and optimising the developer’s extensive cloud and endpoint footprint, with an end-to-end suite of managed infrastructure services commencing with a focus on measurable outcomes that deliver continued value. Our client should achieve significant cost savings through an optimised cloud environment, while also enhancing resource utilisation and performance.
Our team is providing:
- 24x7 support
- AWS and Microsoft Azure cloud environment optimisation and management
- Management of 1,900 endpoint devices and ~300 servers
- Service improvement and collaboration initiatives
- Managed infrastructure services
The challenge
Technology is continuing to reshape the Australian property industry, and adapting at scale is integral to meeting clients’ needs. To do this, our client requires access to expert data and cloud capabilities.
The developer has identified a need to fast-track its digital maturity – seeking to unlock broader capacity and capability through a strategic partnering model that supports growth, business transformation and modernisation.
Megatrends are reshaping the property development industry – including macroeconomic factors, urbanisation and infrastructure, changing demographics and more. NCS is a natural strategic partner, with shared values and an understanding of the importance of data and tech maturity to the developer’s business.
Suitable and timely IT services can strengthen resilience against volatility, including with pricing and costs. It can also help with building resilience and adaptiveness in meeting expectations and the changing demands of purchasers long-term.
The response
NCS is providing always-on management support for this developer’s core IT platforms and implementing an end-to-end suite of managed infrastructure services. NCS Australia is also managing and advising on its cloud environments, including Amazon Web Services and Microsoft Azure, with over 1,900 endpoint devices and 300 servers (physical and virtual). An evolving resourcing mix that suits the developers’ needs, balancing onshore and hybrid delivery models, will give flexibility to best support operational requirements.
NCS will partner in driving service improvements and fostering future collaboration initiatives, encouraging continuous development and experimentation with new technologies and processes. By establishing dedicated pathways for creative exploration, NCS Australia is supporting a culture of innovation across services and experiences offered by the developer.
The impact
More Value. Better Quality. Different.
NCS is supporting this major developer with its modernisation journey, with various benefits anticipated from partnering with us, including:
- Cost efficiency – optimised cloud environment management through an integrated operating model
- Operational agility – enhanced cloud capabilities to enable faster, more efficient scaling
- Business continuity – 24/7 managed services supporting minimal downtime and disruptions that could impact project timelines, client satisfaction, profitability, and reputation
- Strategic growth – expanded IT capability and capacity to unlock sustainable business expansion, while maintaining client focus.
