Justin Parcell
AI and Technology Lead
Justin Parcell leads AI and Technology at NCS Australia, where he's on a mission to help organisations—including NCS ourselves—unlock the real power of artificial intelligence. For Justin, it's not just about the tech; it's about what AI can do for people: sparking innovation, sharpening how businesses run, and creating genuine competitive edge.
With over 25 years under his belt, Justin has worn many hats—business strategist, data analytics expert, management consultant, and capability builder. He's worked across the full spectrum: developing and delivering services, engaging clients and partners, managing performance, and growing talent. These days, his focus is squarely on AI transformation, helping organisations navigate a rapidly changing technology landscape and discover what's possible when intelligence meets innovation.
Justin joined Arq Group (now part of NCS) in 2020 as a Partner, tasked with driving growth, deepening client relationships, and building a culture where excellence thrives. Before that, he spent more than a decade at InfoReady—a company he co-founded and grew to over 100 people by staying laser-focused on delivering real value to clients.
His journey started in computer engineering and has taken him through business growth, acquisitions, and countless complex challenges. Along the way, one thing has remained constant: Justin's commitment to solving problems with strategic, long-term thinking.
But what really drives Justin his passion for creating workplaces where diversity is celebrated, hard work is recognised, and everyone has room to grow. He believes every person deserves a place where they feel at home, contribute meaningfully to a team, and build a career they're proud of.