Hitesh Gossain is part of NCS Australia's Senior Leadership Team, where he focuses on building lasting client relationships and driving growth across for the business. Over 21 years across telecommunications, media and technology, he has evolved from a software developer to a technology architect, delivery leader, and business executive—bringing a well-rounded perspective on how transformation is designed, built, and delivered. His experience spans global markets, including time in the Silicon Valley and Europe, shaping his understanding of how to scale ideas and apply them in the Australian context.

What sets Hitesh apart is how he works with clients—partnering closely with CEOs and their leadership teams to shape what transformation truly means for their business. Drawing on his deep technical foundations and consulting experience, he is able to connect strategy with execution, spot opportunities others might miss, and ensure outcomes are both practical and impactful. He is as comfortable in the boardroom as he is working alongside teams to bring ideas to life, ensuring that transformation moves beyond intent into sustained results.

For Hitesh, leadership comes down to three things: trust, accountability, and intent. He creates space for his teams to step up, own their work, challenge the status quo when it counts, and keep pushing for better. He's driven by building teams that perform at their best, partnerships with clients that go beyond transactions, and positioning NCS as the kind of partner that delivers real, lasting value, not just quick wins.