NCS, a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 13,000-strong team across 58 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. For more information, visit ncs.co.

NCS Tesseract, NCS’ Innovation Hub in Singapore, is the beating heart of innovation at NCS. Tesseract plays a critical role in accelerating NCS’s growth strategy, by driving innovation to unlock business value for clients, revolutionising the way businesses operate. We are a small but impactful team, that focuses on helping our clients in their innovation journey. We achieve this by widening clients’ horizons with inspiring use cases from various industries, demonstrating how similar challenges have been tackled successfully.

The Innovation Hub Manager reports to the Innovation Hub Director to perform a variety of Strategy Planning, Research, Project Management, Business Development and Operations roles for Tesseract. The role requires competency in working with stakeholders across and outside the organisation to achieve the overall strategy and objectives of Tesseract, and working in an agile team to ensure an immersive, engaging and productive experience for clients visiting Tesseract, both virtually and physically.

The Innovation Hub Manager performs the following roles including but not limited to:

A) Client Workshops:

• Support the overall strategy and objective in pushing client conversations from business development into business opportunities for the organisation
• Coordinate varying types of Workshops and Events (virtual/physical/hybrid) end-end, from planning, preparation, execution, and post-program reports
• Support Research work for specific client workshops
• Support the efficient day-to-day running of Tesseract
• Prepare Quarterly Reports

B) Use Case Development

• Support in building use cases and demos aligned to the strategic direction of NCS

The ideal candidate should possess the following skills and attributes:

• Startup mentality & thinking out of the box to see moving parts from multiple angles, constantly challenge the norms, and arrive at the most effective way to help the team solve problems
• Passionate about Technology
• Industry experience is important, those with Financial Services has an added advantage
• Experience in managing multiple stakeholders
• Strong team player with good communication skills
• Experience in Workshop and Events management (virtual/physical/hybrid)
• Comfortable in multitasking, working on a few client workshops planning in parallel
• Experience in Microsoft Office Software (e.g. Excel, PowerPoint)
• High level of attention to details and being able to think and act on the feet
• Comfortable engaging and presenting to a large audience
• Experience in engaging with Innovation Ecosystem is a bonus
• Experience in UI/UX and Design Thinking is a bonus
• Experience in Consulting practices is a bonus

Join us at Tesseract, where the future of innovation is being shaped today!

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.