your trusted Amazon Connect
solutions partner

From elevating service and cutting costs to boosting customer satisfaction, discover the benefits of our Amazon Connect solutions.

Back to Workforce evolution

Looking for a customer engagement solution that’s more than just a service?

Discover Amazon Connect Solutions. With 20+ years of expertise and 200+ successful hotlines, we’re pioneers in exceptional customer engagement. Amazon Connect, powered by AWS, redefines service with scalability, flexibility, and seamless integration, transforming your customer satisfaction game.

20 +
years of expertise
200 +
successful hotlines
weeks customer onboarding time
30 %
reduction in system operations costs

NCS Transforms CX with Amazon Connect

Discover how NCS, an AWS Partner, accelerated onboarding, scaled seamlessly, and reduced costs by 30% with Amazon Connect, delivering more personalised service. We also integrated Amazon Connect with our knowledge base for omnichannel communications.

Simplified customer engagement with Amazon Connect features

Seamless multichannel communication

Engage customers through voice and chat, ensuring a unified experience.


Easily adjust capacity to match your business needs, from startups to global enterprises.

Intelligent routing

Efficiently direct calls and messages to agents for quick issue resolution.

AI-powered insights

Use machine learning for valuable customer insights and improved service quality.


Seamlessly integrate with AWS services and third-party apps for enhanced functionality.

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If you’re ready to make extraordinary happen, get in touch today.

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6556 8000
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