Joan is the Chief Client Officer for the domestic and ODC markets, ensuring that NCS Philippines captures emerging opportunities while deepening engagement across existing accounts. She overseas client portfolio and account management, including offshore portfolios, with a focus on building strong relationships, enhancing delivery outcomes, and enabling sustainable account growth.
 
A core part of Joan’s mandate is advance commercial excellence and deal quality, overseeing that opportunities are pursued with rigor, aligned with strategic priorities, and structured for long-term success. She also drives market positioning and demand generation, sharpening NCS Philippines’ value proposition and strengthening visibility in both local and offshore markets.

In addition, Joan plays a key role in nurturing the partner and alliances ecosystem, building strategic collaborations that enhance capabilities, accelerate innovation, and support scale across the broader NCS network.